Associate

Arctic Zone, LLC

Posted 8 months ago

Job Title: Associate Staff Member – Zotec Partners Carmel Ice Skadium & Arctic Zone Iceplex

Location: Carmel, Indiana

Job Summary:

We are looking for reliable individuals to join our team as Associate Staff Members at Zotec Partners Carmel Ice Skadium & the Arctic Zone Iceplex. This role plays an important part in ensuring the day-to-day operation of the facility. Associates will have the opportunity to contribute to creating great experiences for our customers while gaining valuable experience in a recreational and customer service setting.

Key Responsibilities:

  1. Customer Service:
    • Greet and assist customers in a friendly and helpful manner.
    • Provide accurate information about skating programs, rentals, and facility policies.
    • Ensure a positive and enjoyable experience for all guests.
  2. Skate Rental Management:
    • Assist customers with fitting and renting ice skates.
    • Maintain the cleanliness and organization of rental skates.
    • Report any damaged or unsafe equipment for prompt repair or replacement.
  3. Facility Maintenance:
    • Help keep the facility clean and well-maintained, including the skating area, restrooms, and common areas.
  4. Safety and Compliance:
    • Adhere to safety protocols and emergency procedures.
    • Promote a safe environment by monitoring and reporting any safety hazards or concerns.
  5. Cash Handling and Sales:
    • Process customer payments accurately and efficiently.
    • Sell admission tickets, skate rentals, and concession items as necessary.
  6. Event Support:
    • Assist in setting up and organizing special events, parties, and tournaments.
    • Provide support during events by assisting guests, monitoring activities, and ensuring a smooth flow of operations.

Qualifications:

  • Strong customer service skills with a friendly and approachable demeanor.
  • Excellent communication skills and the ability to work well in a team.
  • Basic math skills for cash handling and transactions.
  • Availability to work evenings, weekends, and holidays as required.

If you are a friendly and service-oriented individual with a passion for creating positive experiences for others, we encourage you to apply for the Associate Staff position. Join our team and gain valuable customer service & recreational industry experience. Apply today!

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